PROGRAM FOR MARKET SUPPORT

• Established working relationships with all customers and professionals.

• Nine Qualified Sales Support Staff operating out of Syracuse and resident offices in Albany and Rochester.

• Each person is trained and cross trained on all product lines.

• Architect and Engineer specifiers on staff

• Distribution sales and support teams in place

• Annual market analysis done for each product line with periodic review and follow-up during the year

• Latest technology in Computer equipment, Internet accessibility and fax communication in place